Complimentary shipping on orders over S$150 Handcrafted in small batches Every order arrives gift-ready
Batik Lifestyle

Contact

Contact Us

Questions about a piece, an order or a gift? Send us a message and we will reply within 1–2 business days.

Every message is read and answered by our team in Singapore. Whether you would like help choosing a gift, more detail about a piece, or an update on an order, we are happy to help.

How can I reach you?

Use the form on this page, or email us directly at contact@batiklifestyle.com. We reply within 1–2 business days.

Writing about an order?

To help us find it quickly, please include:

  • your order number, which you will find in your order confirmation email;
  • the email address you used at checkout; and
  • for a damaged or incorrect item, a few photos of the item and packaging — please contact us within 48 hours of delivery.

You can also check your order at any time on our order status page.

Looking for a quick answer?

Many questions are answered in our FAQ, including shipping times and rates, returns and exchanges and our care guide.

We use your details only to reply. See our privacy policy.

Before you write

Quick answers

All FAQs
How quickly will you reply?

We reply to every message within 1–2 business days.

Where can I check my order status?

Visit our order status page and enter your order number and the email address you used at checkout.